Galaxy Driving Academy (“we”, “us”, “our”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share and protect your personal information when you use our website, contact us, or book driving lessons/services.
This policy is intended to meet the requirements of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, and where relevant the Privacy and Electronic Communications Regulations (PECR).
Last updated: 23 December 2025
Data Controller: Galaxy Driving Academy
Address: 8–12 Rhodfa Hughes, Cardiff, CF3 6YY, United Kingdom
Email: admin@galaxydriving.co.uk
Phone: 07748 005552
Website: galaxydriving.co.uk
If you have any questions about this policy or your rights, please contact us using the details above.
We may collect and process the following categories of personal data:
A) Contact and identity data
Name, email address, phone number
Address or postcode (to plan pick-up locations)
Communication preferences
B) Booking and service data
Lesson/package bookings, lesson history, instructor allocation
Notes relevant to providing lessons (e.g., preferred times, pick-up point)
Messages you send us (email, forms, WhatsApp, social media messages)
C) Payment and transaction data
Payment status, invoices/receipts, package details
We do not usually store full card details. Card payments are handled by payment providers.
D) Website usage data
IP address, browser type, device information, pages visited, referral source (typically collected via cookies/analytics)
E) Special category data (only if needed)
In limited cases, we may receive information about health or accessibility needs (e.g., a disability affecting lesson delivery). We will only use this where necessary and with appropriate lawful basis and safeguards.
We collect data when you:
Fill in forms on our website (contact/booking)
Call, email, message, or otherwise communicate with us
Book or purchase lessons/packages
Use our website (cookies and similar technologies)
We use your personal data to:
Provide driving lessons and related services
Manage bookings, schedules, instructors, and customer support
Process payments and keep financial records
Communicate with you about your lessons, changes, and important updates
Improve our website, services, and customer experience
Send marketing messages only where permitted (see section 8)
Comply with legal obligations and handle complaints or disputes
We process personal data under one or more of these lawful bases:
Contract: to provide lessons/services you request and manage bookings/payments
Legal obligation: accounting, tax, responding to lawful requests
Legitimate interests: running and improving our business, preventing fraud, ensuring service quality (balanced against your rights)
Consent: where required (e.g., certain marketing/cookie activities; or where we process special category data when consent is the appropriate basis)
We may share your data only where necessary with:
Driving instructors working with/for Galaxy Driving Academy (to deliver lessons)
Payment providers (to process payments)
Website/IT providers (hosting, maintenance, email services, security)
Analytics providers (e.g., traffic measurement) where enabled
Professional advisers (accountants, insurers, legal advisers) when necessary
Authorities where we must comply with law or protect rights/safety
We do not sell your personal data.
Some of our service providers may store/process data outside the UK. Where this happens, we ensure appropriate safeguards are in place, such as UK adequacy regulations or approved contractual safeguards.
We may contact you with service messages that are necessary (e.g., lesson updates).
For marketing (offers, promotions):
We will only send marketing emails/SMS where permitted by law (e.g., your consent, or “soft opt-in” where applicable).
You can opt out at any time by using the unsubscribe link (if provided) or contacting us at admin@galaxydriving.co.uk.
Our website may use cookies and similar technologies to:
Make the website work properly (essential cookies)
Remember preferences
Measure and improve performance (analytics)
Support marketing/advertising (if enabled)
Where required, we will request your consent before placing non-essential cookies. You can manage cookie preferences through our cookie banner (if available) or your browser settings.
We keep personal data only as long as necessary for the purposes described above. We may keep invoices/financial records for up to 6 years to meet UK tax/accounting requirements. We may keep booking/contact records for a reasonable period to handle queries, disputes, or legal claims.
You have rights under UK GDPR, including:
The right to access your personal data
The right to correct inaccurate data
The right to request deletion (in certain circumstances)
The right to restrict or object to processing (in certain circumstances)
The right to data portability (in certain circumstances)
The right to withdraw consent at any time (where processing is based on consent)
The right to complain to the Information Commissioner’s Office (ICO)
ICO website: ico.org.uk
We use appropriate technical and organisational measures to protect your personal data. However, no online service is completely secure, so you should also take care when sharing information online.
Our website may include links to third-party websites. We are not responsible for their privacy practices. Please review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time. The latest version will always be published on our website with an updated “Last updated” date.
If you have questions or want to exercise your rights, contact us at:
admin@galaxydriving.co.uk
8–12 Rhodfa Hughes, Cardiff, CF3 6YY, United Kingdom
07748 005552
